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Short checklist for our international customers

  • When placing your order, please check if your name, street and -number, zip code and c/o details are complete and correct. Double-check your order confirmation! Orders with invalid shipping details are returned at a fee that will be deducted from the refund.
  • Is the address complete (will the postman find you)?
  • Is your delivery address suitable for receiving big boxes?
  • When receiving your order, it is important that you check the delivery for transport damages. Our shipments are insured against loss and damage until you sign that you received it in good condition. If there is a damage, check inside before signing and refuse delivery if something's broken. Take photos and contact us immediately.