What happens, if my delivery has arrived with damage resulting from transport?
All our shipments are insured against loss and transport damage, it is important you check your delivery immediately upon receipt for any damage! The insurance ends once you sign that you have received it in good condition. Our shipments are very well packed, however, transport damages can happen.
If a box is visibly damaged, check the content before signing and in case of a damage refuse to accept. Take photos of the damage and contact us immediately.